Subscription payments

Subscription payments cover the billing period shown at checkout. Monthly plans provide paid access for the applicable monthly billing period, and annual plans provide paid access for the applicable annual billing period.

Monthly subscription payments are non-refundable for the month purchased, except for confirmed billing errors or refunds required by applicable law. Annual subscriptions may be ended early under the annual cancellation calculation below.

Automatic renewals

Paid subscriptions renew automatically at the billing interval shown before checkout until canceled. The checkout flow identifies the recurring price and billing interval before payment authorization.

A renewal begins a new paid billing period. Monthly renewal payments cover the month purchased. Annual renewals are subject to the same annual cancellation calculation as an initial annual purchase.

How to cancel

You may cancel a paid subscription at any time to stop future recurring charges. The simplest method is the Manage Subscription page, which opens the secure billing portal for an eligible signed-in account.

If the billing portal is unavailable or does not show the option you need, contact support@alignedu.net from the email address associated with the account. You do not have to provide a reason for canceling.

Canceling future renewals in the billing portal leaves paid access available through the end of the period purchased. To end an annual subscription early and receive the remaining eligible balance, email support from your account address. Early cancellation and the refund are processed by support; stopping renewal in the portal does not automatically issue this refund. Paid access ends when support processes the early cancellation.

Annual cancellation calculation

For an early annual cancellation, we retain the regular monthly subscription price shown when the annual plan was purchased for each month started in the current annual billing period. Each partial month counts as a full month. Months are measured from the billing-period start date to the date support receives your early-cancellation request. The eligible refund is the amount paid for the annual subscription minus that monthly-rate charge, with a minimum refund of $0. The cancellation calculation will never create an additional subscription charge.

For example, if you paid $599 for Founder Pro annually and request early cancellation during the first month, we retain $59.99 and refund $539.01 of the subscription payment. If a second month has started, we retain $119.98 and refund $479.02. Billing-error corrections and rights required by applicable law remain available.

Refund processing

Approved refunds are returned to the original payment method when possible. After AlignBusiness or its payment processor issues a refund, your bank or card provider may need additional time to post the credit. We cannot control bank or card-network posting times.

Billing errors and duplicate charges

If you believe you were charged incorrectly, charged after a confirmed cancellation, or charged more than once for the same subscription period, contact support promptly with the account email and enough information to identify the charge. We will review the billing record and correct confirmed errors.

Price changes

We may change subscription pricing prospectively. If a price change affects an existing recurring subscription, we will provide notice when required by law before the new price is charged. You may cancel before the new price takes effect if you do not want the subscription to renew at that price.

Promotions, trials, and special offers

If AlignBusiness offers a free trial, promotional period, discount, annual plan, or other special billing arrangement, the specific terms shown with that offer control to the extent they differ from this policy. Any conversion to a paid recurring subscription will be disclosed before payment authorization as required by applicable law.

Abuse, fraud, and chargebacks

We may deny a discretionary refund request involving fraud, chargeback manipulation, repeated purchase-and-refund activity, material misuse of the service, or a material violation of the Terms of Use, subject to applicable law.

This does not limit your right to dispute an unauthorized or incorrect charge with your financial institution or exercise any non-waivable consumer right.

Payment processor

Subscription payments are processed through Stripe or another disclosed payment processor. Payment processing is also subject to the processor’s terms and policies. AlignBusiness does not store full payment-card numbers on its own application servers for standard subscription billing.

How to request help

For a refund, cancellation, or billing question, use the Manage Subscription page or contact support@alignedu.net from the email address tied to your AlignBusiness account.