Refunds, cancellations, and renewals
Effective date: September 16, 2026
7-day initial purchase refund window
If you purchase Founder Pro or Business Pro directly from AlignBusiness and decide it is not right for you, you may request a refund of your initial subscription payment within 7 calendar days of the original charge. Requests should be sent to support@alignedu.net from the email address associated with the account.
Renewals
Subscriptions renew automatically at the stated billing interval until canceled. Renewal charges are generally non-refundable once a new billing period begins, except where required by law or where AlignBusiness determines a billing error occurred.
Cancellation
You may cancel at any time. Cancellation stops future recurring charges. Unless a refund is approved, access continues through the end of the paid billing period. We will not require you to call, explain why you are canceling, or complete an unnecessarily burdensome cancellation process.
Refund processing
Approved refunds are returned to the original payment method. Banks and card issuers may take additional time to post a refund after it is issued.
Exceptions
We may deny refund requests involving abuse, fraud, chargeback manipulation, repeated purchase-and-refund activity, or material violations of our Terms of Use, subject to applicable law.
Payment processor
Payments may be processed by Stripe or another disclosed payment processor. AlignBusiness does not store full payment-card numbers on its own servers.
This policy is intended to be clear and customer-friendly. It should be reviewed by qualified counsel before commercial launch, especially if you sell to consumers outside the United States.