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Frequently asked questions

Straight answers about how AlignBusiness works, what the platform can do, subscriptions, AI guidance, privacy, and support.

What is AlignBusiness?

AlignBusiness is an AI-powered business operating platform for founders and growing companies. It helps organize business-building work, guide important decisions, generate useful deliverables, and keep the next step clear instead of sending you back to a blank chat each time.

What can I do inside AlignBusiness?

Depending on your plan, you can work through business formation preparation, EIN guidance, banking and business-credit planning, business-plan generation, website and app launch planning, pricing and margin analysis, cash runway, sales intelligence, marketing workflows, proposals, follow-up, customer acquisition, integrations, and business-health tools.

Does AlignBusiness do the work for me?

AlignBusiness is designed to complete, generate, analyze, and organize as much of the work as the platform can reasonably handle, then guide you through steps that require your approval, signature, identity verification, payment, professional review, or action on a government or third-party website. When an outside service is required, the goal is to make the handoff clear and help you return to the right place afterward.

Can AlignBusiness file legal or government forms for me?

AlignBusiness can help you prepare information, understand a process, and generate draft materials where supported. Some filings must still be completed by you directly with the appropriate government agency, bank, payment processor, registered agent, or other provider. Requirements vary by jurisdiction, so important filing details should be confirmed with the agency or a qualified professional before submission.

What plans are available?

AlignBusiness currently offers three paid plans: Launch at $29.99 per month, Founder Pro at $59.99 per month, and Business Pro at $99.99 per month. Discounted annual billing is also available at $299, $599, and $999 per year respectively.

Launch provides the core founder workspace and guidance. Founder Pro adds the full launch workflow and deeper AI execution. Business Pro includes the broader operating, sales, marketing, financial, analytics, and growth toolkit.

How do subscriptions renew?

Launch, Founder Pro, and Business Pro are recurring subscriptions billed at the monthly or annual price and interval shown before checkout. Subscriptions continue until canceled. Canceling stops the next renewal; paid access continues through the billing period already paid for and then expires or returns to the access level available without that paid subscription.

How do I cancel or manage a paid plan?

Use the Manage Subscription page to open the secure Stripe billing portal for an eligible signed-in account. You can also contact support@alignedu.net if the billing portal is unavailable or does not show the option you need.

Canceling stops future renewals. Unless a refund is approved or applicable law requires otherwise, you keep paid access through the end of the billing period you already paid for. Paid access then expires or returns to the access level available without that subscription.

Can I get a refund?

Subscription payments are generally non-refundable once a billing period begins. Exceptions may apply for confirmed billing errors, discretionary refunds approved by AlignBusiness, or refund rights required by applicable law. See the Refund & Cancellation Policy for the full rules.

How accurate is the AI guidance?

AI-generated content can be useful, but it can also be incomplete, outdated, or incorrect. Important legal, tax, accounting, financial, compliance, credit, employment, and filing decisions should be independently verified with the appropriate professional, agency, or authoritative source before you act.

What happens to information I enter into AI tools?

Information needed for an AI request may be sent to the AI provider used by the feature. AlignBusiness currently uses the OpenAI API for multiple AI-assisted workflows. Do not place highly sensitive credentials or information you are not authorized to share into general-purpose prompts. See the Privacy Policy for more detail.

Does AlignBusiness sell my data?

AlignBusiness does not currently sell personal information or business data to data brokers or advertisers and does not currently use personal information for third-party targeted advertising. Service providers may process information as needed to run features such as hosting, authentication, payments, email, security, and AI functionality.

How do I request access to or deletion of personal information?

Email support@alignedu.net from your account email when possible and use a subject such as “Privacy Request.” Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of certain personal information. The Privacy Policy explains the process and appeal rights.

Are the third-party logos on AlignBusiness proof of a partnership?

No. A third-party name or logo may be shown to illustrate a supported category, suggested tool, potential integration, or example connected system. A logo does not by itself mean the provider sponsors, endorses, partners with, or is formally integrated with AlignBusiness. We will identify an actual connection or formal relationship when one exists.

How do I get support?

For account, billing, privacy, security, or product questions, contact support@alignedu.net.